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CUSTOMER FAQ'S

Our products

Sizing charts and care instructions

Returns, exchanges and damages

What happens if I receive a damaged or incorrect product?

Returns and exchanges policy

Return Steps

Shipping

Shipping insurance

My tracking isn't updating or found

How do I check the status of my order / tracking number?

Can I edit/change/cancel my order?

How long will it take to get my order?

I think my order may be lost what should I do?

Do you ship internationally?

What happens if tracking shows "Returned To Sender"?

How much is shipping?

International customs duties and taxes

Coupons

My coupon code won't work - Help!

Can I use more than one coupon per order?

Billing

I didn't receive an order confirmation email. Did my order go through?

Do you offer price adjustments?